These general conditions of sale apply to all sales concluded on the website www.ohponyboy.com, subject to the special conditions indicated in the presentation of the products.
Several methods of payment are accepted. As a customer, you have the option to pay by credit card or PayPal. Online payment is secure.
We offer only one type of delivery, made by our carrier. All albums are delivered with bubble envelopes.
France: 2 euros (3 to 4 days)
Europe: 2 euros (4 to 5 days)
World: 2.5 euros (5 to 7 days)
Delivery times are given as an indication. They may evolve due to the availability of our carrier.
In accordance with article L121-20 of the Consumer Code, you have a right of withdrawal to exercise within seven working days of receipt of the article. You do not have to justify reasons or pay penalties, other than return costs. The product must be returned to the following address, the return costs being at your expense:
8 le clos de l'Eglise
21370 Velars Sur Ouche
In order to return our product to market again, you agree to return it in perfect condition. The packaging can be opened and the article used as long as it is possible to market it.
You benefit from the legal guarantee of conformity and therefore from an application of article L211-4 of the Consumer Code, which provides that: "The seller is obliged to deliver goods in conformity with the contract".
In the event of a lack of conformity, we undertake to replace the product.
Certain information relating to the customer will be transmitted to the seller (the name, first name, address and postal code) in order to allow the processing and delivery of the ordered products.
The site ensures to the client a collection and processing of personal information in the respect of privacy in accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms.
The customer declares to have taken note and to have accepted the general conditions of sale prior to the placing of his order. The validation of your order is therefore valid for acceptance of the general conditions of sale.